Category Archives: Strategy

How to Choose the Right Social Network for Your Book

Social media is an integral part of any book marketing campaign. But few realize just how much time and dedication it takes to make it really work. That’s why it’s best to be strategic about your use of social media from the start.

Step one is to decide which platform or platforms are going to work best for you and your book. Just as every book is unique, each social network brings different opportunities to the table. Realize that it may be better to focus your energies on the “best fit” option, rather than to create profiles on many and not have the time to maintain them.

Here are some tips to help you decide which social network is the best fit for building buzz for your book.

Facebook Page: As Facebook approaches 1-billion users, you can be confident that your audience is spending some time here. Facebook’s hyper-targeting capabilities through their ads platform allow you to reach your ideal audience and share your story, through content, on a consistent basis. Be sure to set up a page – not a profile, and not a group. You are building a community around a brand, and that brand is yourself.

Google+: Although it doesn’t have the userbase that Facebook has, there are a few communities that are far more active here than on any other social network. Photographers were some of the first to embrace Google+, which has become a vibrant photo-sharing community; thus, it remains the choice network for the majority of pro photographers. If your book has a strong photo element to it, or if it has anything to do with photography itself, Google+ is your place. Another active sect are techies and gamers. If you’re looking to reach the tech nerds, take a look at Google+.

Twitter: Although it can seem like a bottomless pit of noise, Twitter offers authors a fantastic way to connect with those interested in your book’s content through the use of hashtags. As a result, it’s an especially good fit for non-fiction authors. For example, an author writing a biography of Mark Twain could add #marktwain, #americanlit, and #biography to tweets to ensure that they reach people who are searching for more info on Mark Twain.

Pinterest: Is there a visual element to your book? Is the topic supported by endless images? Pinterest is an image tagging and sharing site, which allows users to keep track of favorite images from the web, but also to subscribe to other users’ pin boards that interest them. Let’s say your book is about World War II, fashion, or weddings. All three are topics that are supported by endless images. Create boards for your topic and be a leader in curating relevant and intriguing images not only from your book, but from around the web.

LinkedIn: Does your book meet a development need for professionals? If so, then LinkedIn should be a part of your social marketing strategy. Build up your LinkedIn profile, and be sure to list your current position as “Author of ___”. Then begin exploring existing, active groups based on your topic. For example, if your book is about business leaderships, then start building your voice in groups such as the 80k+-member “Leadership Think Tank”.

YouTube: You usually wouldn’t focus all of your social media energy on YouTube, but if your book will have video supplements, then it’s a good network to have set up; especially being that it is a part of the Google portfolio, and therefore will help with discoverability through search.

Then there are the niche, and micro social media networks. Indeed, there are forums out there for just about any topic you can think of. While those are important, I’d recommend picking at least one of the major networks above and start developing your personal brand.

Which social network(s) did you choose to promote your personal brand and promote your book? Let us know in the comments below and don’t forget to like us on Facebook.

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Filed under Facebook, Google, Pinterest, publishing, Social Media, Strategy, Twitter, YouTube

Why Facebook Ads Weren’t GM’s Problem: 6 Lessons From Their Facebook #Fail

Oh, GM. What were you thinking when you decided to announce that you’ve pulled your $1M Facebook Ads spend on the eve of their IPO? A low-blow, for sure. Well, it would have been a low-blow, if anyone actually listened to what you had to say on Facebook in the first place. Ouch, low-blow.

In case you missed it, GM posted (and pinned to the top of their Timeline) a declaration of their breakup with Facebook Ads:

For that big brazen statement, which really provides no value to their community, they got 460 likes, 150 comments, and 50 shares; not bad, until you realize they have 400,000 fans.

Unfortunately for GM, it’s not Facebook Ads that are broken, it’s their whole Facebook strategy. So let’s learn a few things from their #fail.

Keep Social Ads Social

According to an article on the Huffington Post, “GM dropped its Facebook ads because they were less effective than other options such as Google’s AdSense, the sources said. Facebook’s ads garner about half the clicks per page view, a measure of effectiveness, compared with the average website.” This speaks volumes. Their objective was clearly to drive traffic to the website, not to their Facebook page.

There’s a disconnect when a user clicks a Facebook Ad and they’re taken to an outside website; there is nothing social about the experience. The power of Facebook ads is rooted in word-of-mouth marketing; if I see my friend has “liked” it, then I’m more likely to care. An ad that lacks that social aspect is no different from a billboard on the side of the road.

Count Engagements, Not Page Views

When I click through to your website, I’m a fleeting page view, you don’t know me, and we’ll never speak. When I click through to your Facebook page, I’m a potential fan, if you interest me I’ll listen, if you engage me I’ll interact. Organizations that use Facebook ads as a supplement to fabulous content are booming, and are seeing direct returns. Organizations that are sending social clicks into outer-internet-space just don’t get it.

Make Your Page Likable

For ads that link to the GM Facebook page, what did the user find? Some bland graphics and one-way content posts? GM should ask themselves why someone would want to “Like” their page in the first place? What value are they providing? It’s unfair to declare that ads don’t work if you don’t have your page setup to support conversions of clicks into fans. After they start converting at least 50% of their clicks into fans, then they can comment on the effectiveness of the ads.

Build Solid Relationships

Post content that makes your fans feel like insiders. Give them tips and tricks related to their cars. Tear down the walls of your corporate headquarters and let them see how you come up with new concepts and who is behind those ideas. Involve us in your brand. Be a friend, not a boring corporation. Successful content curation is the first step in making Facebook work for a brand. Want to see how a company is doing? Take a look at their engagement rate. Divide their “talking about this” number into their number of “likes.” For GM, it’s (380,487 / 5,800). That brings us to a whopping engagement rate of 1.5%. To put that in perspective, Harley Davidson’s engagement rate is 35%. Sorry GM, it’s you, #fail.

Manage the Bad, Amplify the Good

The social media marketers at GM are like birds. They randomly peck comments out of the stack to reply to, and usually, it’s the negative comments that get all the attention. Fine, that’s important. Social media has opened the floodgates for customer service inquiries. But as much as they care for the negative, they’ve got to start caring for the positive. It happens every day; they post content, some of their devoted fans comment, then …crickets. All it takes is a “Like” to say thank you.

Do What You Do Best, Hire the Rest

Lastly, hire an agency to write your strategy and manage your community. Nobody said it was easy. In fact, running ads is the simple part; getting people to care is the challenge. Give 20% of that $1M to an agency, let them tell you how much to invest in ads and prevent the inevitable downward spiral of your currently ailing social assets.

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Filed under Facebook, Strategy